Companies have a commitment to give good customer service ge (general electric) is ranked one of best companies that provide excellent customer service their commitment, training and quality to the customers for decades is how they gotten to the top meanwhile, aol is ranked as one of the worst companies that provide poor customer service. Keywords: essay on customer service, essay about customer service, good customer service examples good customer service is all about bringing customers back and about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.
A customer service essay is the most usable and well-known way of communication between clients and entities all over the world, therefore an understanding of principles of its usage will give you a priceless experience that, without a doubt, will be useful in all fields of study.
Technology can be used to improve the quality of customer service by making easier for service provider to respond to customers' request and satisfy customers' needs, also with right equipment, this technology provide customer with a 24 hours response service this maintain high level of customer loyalty.
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Good customer service is important as it’s easier and cheaper to keep existing customers happy than to keep finding new ones word of mouth is a powerful method of marketing and a happy customer will most likely refer their friends and relatives to a company that they have had a good experience with. Being able to provide good customer service is not an innate skill it requires that employees receive appropriate training and learn to understand their role/s with regard to customer service this applies to those employees who are in direct contact with customers and those who have no direct contact with customers. - principles of good customer service it is very important to give excellent customer service when out in resort working as a rep customer service can be given by one person or alternatively it can be given out as a team. Provide customer service training: train your employees on customer service policies role-playing works well with one staffer acting as the customer and another as the staffer.
Customer service is what makes a business survive, if the service given to the customer is good then they will return time and time again, but it only takes one bad experience and the customer will be lost to a competitor.
Keywords: essay on customer service, essay about customer service, good customer service examples good customer service is all about bringing customers back.